wiitbd

FAQ

Q.1 How to Enroll in a Course?

Step 1: Sign up and create your WIIT account.

Step 2: Explore our categories or courses and choose your preferred one.

Step 3: Click “Add to Cart” and proceed by filling in the required information on the form.

Step 4: Place your order.

Step 5: Complete the payment, and you are all set to embark on your learning journey!

Q.2 How Can I Pay?

You can make payments using bKash, Rocket, mobile banking, credit cards, debit cards, MasterCard, Visa card – all forms of payment are accepted. Just ensure to input the transaction IDs or account numbers accurately.

Q.3 Can I Download Videos Online or Offline?

No, video downloads are not available.

Q.4 Will I Receive Certificates?

Absolutely! Upon successfully completing a course, you will receive a 100% authorized certification.

Q.5 Can I Ask for a Refund?

Refunds are applicable only if you haven’t accessed any videos after purchase. Please review our refund policy before making any course purchases.

Q.6 Will I Have Lifetime Access After Purchasing a Course?

Yes, you will enjoy lifetime access to all your enrolled courses.

Q.7 I am Facing Difficulties with My Admin Portal or Can’t Log In. How Can I Get Help?

If you encounter login issues or have trouble accessing your admin portal, first, ensure that you’ve entered the correct email address and password. Use the “Forget Password” option to reset your password. If issues persist, click on the “Contact” option, and we’ll provide direct assistance to resolve your problems.

Feel free to reach out if you have any more questions or concerns!

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